I've been using Articulate's Storyline for sometime now and was just previewing a course in which I used one of the Illustrated Characters. I realized, when going through it, that I had changed her facial expression so many times that she started to look a bit manic.
Tip: These (or any) characters are great to use, but remember if you are expressing to the learner one component of information, try to minimize the changes to poses and facial expressions unless a dramatic change in the "story" is needed.
You don't want the person's arms up, down, up and smile, frown, angry all in 3 slides. There are times when it is warranted to drastically change the poses/expressions, but try to keep the character looking as natural as possible. This goes for the illustrated and photographic characters.
Not so good:
Better:
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